Information We Collect
When you contact us or make a reservation, we may collect details such as your name, contact information and preferences for your stay. We only collect what is necessary to provide and improve our hospitality services.
Legal
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. This website promotes a land-based casino hotel experience and does not offer online gambling.
Updated May 2026
How We Use Your Information
Your information is used to respond to enquiries, manage reservations, personalise your experience and keep you informed about services you have requested. We do not sell your personal data to third parties.
Cookies & Site Storage
This website does not use analytics, advertising, heatmaps, session replay, monitoring, or tag-manager scripts. Limited browser storage may be used only for on-site age confirmation during your visit. You can clear site data through your browser settings.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To make a request, please contact us using the details on our contact page.
Contact
For any privacy-related questions, please email concierge@marstowin.com or call +61 3 9292 8888.